Shipping Policy

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At PT Trianugerah Nusantara Prima Perkasa (TNPP), we adhere to a tender-based procurement and contract-driven process for all transactions. As a military contractor serving government and business sectors, our operations are governed by formal agreements, ensuring clarity and accountability in every aspect, including shipping and delivery.

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1. Contract-Based Shipping

All shipping arrangements are determined as part of the agreed-upon contract during the tender process. The terms, timelines, and conditions for the delivery of goods or services are explicitly outlined in the contract. This ensures that both parties have a mutual understanding of their obligations and responsibilities, leaving no room for ambiguity.

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2. No Standard Shipping Policy

Due to the nature of our business, we do not operate under a standard shipping policy applicable to general retail transactions. Each project is unique and requires tailored shipping arrangements based on the contract's specific terms. This approach allows us to meet the precise requirements of our clients while maintaining the highest standards of reliability and compliance.

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3. Resolution of Shipping Issues

In the rare event of shipping delays or issues, they are addressed through the dispute resolution mechanisms defined in the contract. These mechanisms are designed to provide an equitable resolution that aligns with the contractual terms.

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4. Commitment to Excellence

As a trusted military contractor, TNPP is committed to delivering on time and in accordance with the agreed terms. We take pride in our ability to meet the exacting demands of government and business clients, ensuring that all goods and services are delivered securely and efficiently.

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If you have any questions or require clarification about our shipping processes, please contact us at info@tnpp.id. Thank you for choosing PT Trianugerah Nusantara Prima Perkasa as your trusted partner.